Nicholas Bate on 14 routes to more business
I loved Nicholas Bate’s post on 14 Routes To More Business:
- Follow-up everything.
- Never lose touch with anybody.
- Treat every customer individually.
- Get the small stuff right from minute 1.
- Be a person they want to talk to.
- Make more calls.
- Send more proposals.
- Ask more customers for leads.
- Brainstorm at every team meeting: what’s working and how can we do more of it?
- Anticipate the market; predict the client.
- Make things easy for current customers
- Make money and invest it in (1) skill development and (2) product innovation
- Practise thinking differently.
- Never, ever, ever allow yourself to doubt that you can get a bigger slice of a shrinking pie.